Help center
Answers to common questions
How do I book an activity?
Pick a date and time on the activity page, tap 'Continue to booking' and complete the checkout. You'll get a confirmation email with a QR code.
Can I cancel a booking?
Most activities allow free cancellation up to 24 hours before the start. Each activity lists its own policy.
How does payment work?
We accept cards, QRIS, GoPay/OVO/DANA, and bank transfer. This prototype uses test payments — no real money is charged.
What if the provider cancels?
You'll be refunded in full and can rebook another slot or activity.
Can I book activities for kids?
Yes — filter by Kids & Family or check the age requirements on each activity.
How do I become a provider?
Head to Become a provider and complete our short onboarding. We'll verify your studio within 24 hours.